Automatic gate and door maintenance software: due dates create the jobs, the log is signed on the phone
For companies that install and maintain gates, sectional doors and automatic doors, with technicians on the road. Priced per company, not per user.
Do at least two of these sound familiar?
- Maintenance contracts and their due dates live in a sheet that one person updates.
- The technician fills in the customer's paper log and the office keeps no copy.
- A building with a driveway gate, a pedestrian gate and a garage door is a folder, not three records.
- When a customer calls about a fault, nobody can quickly find the last visit and the parts replaced.
- Photocells, batteries and boards fitted on the round do not all reach the invoice.
What does an unrecorded job cost?
- A periodic service done but not invoiced because the sheet stayed in the van: with a hundred contracts, two a month are enough to lose thousands of euros a year (example, to redo with your figures).
- A well-written work report takes, estimated from the demos, 12-15 minutes; dictated by voice, three.
- A powered gate or door is a machine: standard EN 12635 requires a maintenance log, EN 12453 sets the safety checks, and the manufacturer sets the interval. If the log cannot be found after an accident, the problem belongs to whoever did the maintenance.
What if maintenance due dates created the jobs on their own?
Every customer has its sites and every automation its record: type, motor, location, installation date, last service, next due date, contract. At the end of the month iTER7 prepares the list of services due and puts them in the calendar, assigned to technicians and grouped by area.
The technician opens the day's round on the phone. For each installation they record the checks done (photocells, safety edges, impact forces, manual release), dictate notes, take photos and tick off the spare parts used from the van. The customer or building manager signs with a finger and the signed PDF goes out by email or WhatsApp. In the office the invoice is created from the signed report, without retyping.
What does iTER7 do today, and what is added for gates and doors?
Already there: a record for each installation with due dates and contract, scheduled maintenance, the calendar with jobs per technician, voice-dictated work reports with photos and customer signature, van stock, quotes and electronic invoicing.
Added to measure: the list of checks per type of automation with the fields of your form, and printing each installation's maintenance log in the format you use today. We look at it together in the analysis and price it separately, with a written quote. Fully offline use is not available today.
How much does it cost?
Launch price list, excluding VAT, per company and not per user: add a technician and you do not pay more.
- Basic, €99 a month: job calendar, work reports from the phone with photos and customer signature, customers and installations, branded PDF.
- Pro, €199 a month: everything in Basic plus voice-dictated work reports, van stock with QR codes, quotes and electronic invoicing, WhatsApp and email notifications.
- Onboarding, €500 to €1,500 one-off: setting up the installation records, importing customers and due dates from Excel or your old system, on-site training for technicians.
Details are on the page how much does iTER7 cost.
The sensible next step
You do not need to decide today. Send me a month of due dates and one of today's work reports: I will reply in writing with how they would run in iTER7 and what would need adding for gates and doors. If it is not for you, you still keep a written list of where you are losing time.
iTER7 is the management system for installation businesses in which every automation has its own record with maintenance due dates, the calendar assigns rounds to technicians and the work report is signed on the phone. It is in production at installation businesses that do the same kind of work: scheduled jobs, signed reports, spare parts on vans. For gates and doors it is configured during onboarding, starting from your real customers and installations.